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Privacy Policy – AKITA

Last updated: 21 February 2026

1. Introduction

At AKITA ("AKITA", "we", "us", "our"), your privacy matters.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, interact with us, or use our services.

We primarily operate under European Union data protection law, including the General Data Protection Regulation (GDPR).

By accessing our website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this policy, please do not use our website.

2. Who We Are

AKITA is a sales performance and field management platform.

If you have questions regarding this Privacy Policy or how we process personal data, you can contact us at:

Email: info@akitasales.com

3. What Information We Collect

We collect personal data in the following ways:

A. Information You Provide Directly

You may provide us with personal information when you:

  • Request a demo
  • Contact us via email or contact forms
  • Subscribe to updates
  • Communicate with us for business purposes

This may include:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Company-related information
  • Any other information you choose to provide

B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Referring website

This data helps us improve performance, security and user experience.

4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

  • Consent (e.g., marketing communications)
  • Contractual necessity (e.g., providing a demo or service)
  • Legitimate interest (e.g., improving website functionality, fraud prevention, business development)
  • Legal obligations

We do not collect or process special categories of sensitive personal data.

5. How We Use Your Information

We use personal data to:

  • Provide information about AKITA and our services
  • Deliver demonstrations and service-related communication
  • Improve our website and platform
  • Respond to inquiries
  • Maintain business relationships
  • Ensure security and prevent fraud
  • Comply with legal obligations

We do not sell personal data.

6. Marketing Communications

If you consent to receive marketing from us, we may send:

  • Product updates
  • Relevant industry insights
  • Invitations to events or webinars

You can withdraw consent at any time by:

7. SMS Communications (If Applicable)

If you provide your phone number and opt in, we may send:

  • Service-related messages
  • Account notifications
  • Relevant product communication

You may opt out at any time by replying "STOP" or by contacting us.

We may use trusted third-party providers to deliver these messages. They are contractually bound to protect your data.

8. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyze traffic
  • Enhance security

Where required under EU law, we request your consent before placing non-essential cookies.

You can manage cookies through your browser settings.

If you disable certain cookies, parts of the website may not function properly.

To understand traffic on this website, we keep our own anonymous visitor statistics. They use no cookies and store nothing on your device. We record the page visited, the website you came from (domain only), campaign tags in the link, approximate country and city, device type, language, how long a page is shown on screen, how far down the page you scroll, which buttons and links you click (their label only), and which fields in the demo form you go to or that are missing. We never record what you type. Your IP address is never stored: it is combined with a random key that changes every day, so a visitor cannot be recognised from one day to the next. The statistics are kept for up to 25 months.

9. Sharing of Personal Data

We may share personal data with:

  • Service providers (hosting, analytics, CRM, communication tools)
  • Professional advisors (legal, accounting)
  • Authorities where required by law

If AKITA undergoes a merger, acquisition, restructuring or sale, personal data may be transferred as part of the transaction.

We ensure appropriate safeguards are in place for any data transfers outside the EEA, including Standard Contractual Clauses where applicable.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

However, no internet transmission is 100% secure. You provide information at your own risk.

11. Data Retention

We retain personal data only as long as necessary for:

  • The purposes described in this policy
  • Legal or regulatory requirements
  • Legitimate business needs

When data is no longer required, it is securely deleted or anonymized.

12. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact: info@akitasales.com

We may request verification of identity before processing your request.

13. Children

Our website and services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

If we become aware of such data being collected, it will be deleted.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Continued use of the website after changes constitutes acceptance of the revised policy.

15. Contact

If you have questions regarding this Privacy Policy or our data practices, please contact:

AKITA

Email: info@akitasales.com

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